Warranty on standard ceramic components This Warranty should be registered within 30 days from the date of purchase, along with a copy of the original dated sales receipt. Failure to do so will invalidate the warranty. Any chips or cracks in the finish of the ceramic cooker, present at the time of purchase, must be noted on the original dated sales receipt.
The Famous MasterGrill offers a 20-year warranty on standard ceramic components to the original purchaser of any new The Famous MasterGrill from an approved dealer and is not transferable to subsequent owners. *Excludes the ceramic heat deflector plates.
Metal, stainless steel, and cast iron components of the cooking grill (top vent, base, hinge system, charcoal grate, cooking grid, and draft door) carry a Limited 1-Year Warranty to the original purchaser.
The warranty on metal components DOES NOT COVER RUST, OXIDATION, FADING, or other BLEMISHES unless the structural integrity of the ceramic dome is compromised as determined by The Famous MasterGrill.
Temperature gauges and bamboo side tables and handles carry a Limited 1-year warranty to the original purchaser.
All optional accessories supplied from The Famous MasterGrill carry a Limited 1-year warranty.
This Warranty does not cover damages caused by improper assembly, improper care, failure to follow directions of use, misuse, abuse, negligence, extreme environmental conditions, normal wear and tear, accidents, acts of nature, or unauthorized repair, alteration, or modification, as determined by The Famous MasterGrill. This Warranty does not apply to chips or cracks in the ceramic cooker which may occur after the ceramic cooker is purchased by the original purchaser.
The Famous MasterGrill is not liable for any default or delay in its performance under this warranty, that is caused by any circumstances beyond its control. This warranty will be invalidated if any liquids, including starter lighter fluid, are poured on or in the ceramic cooker. The protective coating of the ceramic cooker can be compromised by substances or conditions that are beyond The Famous MasterGrill’s control.
This warranty does not cover purchases with unauthorized resellers and/or third parties. Warranty coverage is limited to products purchased at an authorized reseller only. Commercial use and related applications are not covered under this warranty. Warranty coverage is based on normal residential use and maintenance.
The purchaser is required to provide photographic evidence to assess the damage when submitting a claim. Scratches, cracks, chips, dents, crazing, or minor cosmetic blemishes of the exterior glaze not affecting performance are not covered under warranty, as determined by The Famous MasterGrill.
If any part, covered by this warranty, is defective due to a condition covered by the warranty, the part will, at the option of The Famous MasterGrill, be repaired to its original condition or replaced with a comparable part or product. The repair and/or replacement of parts shall constitute the extent of the liability and obligations of The Famous MasterGrill under this warranty.
The Famous MasterGrill shall not be liable for any delay or default under this warranty caused by any event or contingency beyond The Famous MasterGrill’s control. This includes acts of nature, fire, government restrictions or restraints, strikes, reduced supply of materials or transportation delays.
This warranty cannot be transferred to subsequent owners. If any product covered by this warranty is defective during warranty conditions, such product at the option of The Famous MasterGrill will be repaired to its original condition or replaced with a comparable new product or part. The replacement parts shall be constituted in the extent of
